Undercover Tourist - Ormond Beach, Florida

Adresse: 265 Clyde Morris Blvd Suite 200, Ormond Beach, FL 32174.
Telefon: 2398624.
Webseite: undercovertourist.com.
Spezialitäten: Tourenveranstalter, Touristeninformation, Reisebüro.
Andere interessante Daten: Rollstuhlgerechter Eingang, Rollstuhlgerechter Parkplatz.
Bewertungen: Dieses Unternehmen hat 118 Bewertungen auf Google My Business.
Durchschnittliche Meinung: 3.2/5.

Ort von Undercover Tourist

Undercover Tourist ist ein zuverlässiger und hilfreicher Partner für Ihre nächste Reise. Dieses Unternehmen ist ein Tourenveranstalter, Touristeninformation und Reisebüro in einem. Mit Sitz an der Adresse 265 Clyde Morris Blvd Suite 2

Bewertungen von Undercover Tourist

Undercover Tourist - Ormond Beach, Florida
Sharon Om
1/5

Undercover sold tickets at a premium price. When one of the parks closed due to weather, they refused to compensate for the value that could not be used and deflected responsibility to Universal. Universal refuses to compensate because it was purchased through Undercover. I would not recommend buying from Undercover. After purchasing the tickets, we found other vendors offering similar or better price anyways. I am still trying to get Undercover to compensate for the difference in the ticket value but have already wasted 4 days and am not getting anywhere. At this point, I would say it's not worth ever buying tickets from Undercover Tourist.

Undercover Tourist - Ormond Beach, Florida
Travis O
5/5

Purchased NASA tickets and saved money over gate prices. I was able to walk right up to the gate and scan the tickets that were emailed to me, on my phone. Worked great! Then I received an email with a free download-able Guide to all the Disney Parks and the Universal Parks. It was 19 pages long of tups, tricks, explanations of how things work like the Fast Pass tickets, recommended attractions and rides, ride height requirements, budgeting breakdowns, etc. Very well put together guides!! Thank you! Will definitely use Undercover Tourist the next time I am back in Orlando for a family vacation.

Undercover Tourist - Ormond Beach, Florida
Fallon Sisco
2/5

Purchased the discovery cove package. The grand reef which is open to snorkel with tropical fish closed at 10 due to a medical emergency. Never reopened discovery cove said that we would have to contact undercover tourist for it because that’s where we purchased the tickets from. Reached out to them and was told 48-72 hours for a response. Our trip is over in 90 hours highly disappointed

Undercover Tourist - Ormond Beach, Florida
Michelle Shilts
5/5

I've purchased our WDW tickets from them many times over the years. Reputable company, as good of a deal as I've ever found on Disney tix. We've never had a single problem and I've referred tons of folks to them who had a good experience as well!

Undercover Tourist - Ormond Beach, Florida
T F
1/5

They had my tickets starting on the wrong day. We went to get in the park early and tickets didn’t scan. Fortunately Disney made accommodations to help us but we lost our early entry to get in line. Contacted Undercover Tourist customer service to let them know about the problem. They didn’t seem to care and they said what do you want us to do about it. For me, saving a few dollars is not worth buying from them.

Undercover Tourist - Ormond Beach, Florida
Errol Troy
1/5

I was hacked. The crook booked a $1200.00 trip through this website with my money. Payment was pending when my bank and I called their service representative. They gave us the run around, then hung up on us. They could've stopped this transaction, but instead allowed it to go through. I'd bet money, if they ever get anything wrong, or you need a refund, good luck. Once a place like this has your money, consider it gone...

Undercover Tourist - Ormond Beach, Florida
Daniel Santiago
1/5

Buy direct !!! Worth the extra charge if there is any . Purchase tickets to discovery cove then had a family emergency and they refused to work with me on this, because I was out the 30 day return policy, even though I gave them a 2 weeks notice . All they wanted to do is let me book within 14 days of original date. This was an impossible task, since I could not get there in time so I’m out 700 bucks. All they keep saying is we want to help you but never actually did.

Undercover Tourist - Ormond Beach, Florida
krystal qi
1/5

I would give a ZERO if I can. They suck!!!!! DO NOT buy from them. I bought from them and waited for hours at the gate. I was told that there was a system problem. I called the Customer service and the lady who picked up the phone told me she would cancel and give me my refund. And It has been over one month I still haven't gotten my refund. I called them many times, and I was told a manager would give me a call back everytime I called. Never received any call back. DO NOT buy from them!!!

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